Healthier Hospital Initiative (HHI)
The Healthier Hospitals Initiative (HHI) is a national collaborative of leading healthcare institutions united to help speed the sector toward environmental sustainability. The Massachusetts Hospital Association (MHA) has become a Supporting Organization of HHI, and MHA-member hospitals across the commonwealth are signing on to the effort.
HHI assists hospitals to improve their environmental stewardship and achieve the Centers for Medicare and Medicaid's Triple Aim: better care for individuals, improved health for populations, and reduced per capita healthcare costs. HHI's Supporting Organizations endorse the goals of the Initiative and seek opportunities to share information with their affiliates, members and associates.
Quality & Safety Corner
If you're a reader of the Massachusetts Hospital Association's (MHA's) Monday Report newsletter, you'll have noticed its new Quality & Safety Corner, featuring news relating to the core mission of all Massachusetts hospitals: providing safe, high-quality care to all patients. MHA with its hospital membership is currently engaged in a series of initiatives to reduce infections and readmissions, and to report on our achievements. Quality improvement work in healthcare settings is precise, meticulous work with little margin for error and the need for constant dedication and surveillance.
Massachusetts hospitals are encouraged to share with MHA your stories so we can share them with Monday Report's subscribers. Send your story ideas to MHA's John LoDico at firstname.lastname@example.org.
Emerson Hospital Leverages Technology to Improve Patient Experience
Leadership rounding at the bedside - the process where nurse leaders, administrators, and others talk directly with staff and patients about care and services - is a best practice in most hospitals, yet it comes with many challenges. It can be time consuming and difficult to standardize. When rounding is done using a pen and paper, how can care teams compile trend data in the department and across the hospital?
Emerson's care teams wanted to identify a better way to support an excellent patient experience in real time and to track feedback from patients and their families to identify trends. The Emerson team conducted research and discovered CipherHealth's Orchid rounding tool - an iPad app loaded with best practice questions that supports a structured and real-time approach to rounding at patients' bedsides.
While nurses regularly check patients' health and vital signs, nurse leaders are now able to enhance the overall patient experience by obtaining and recording information from patients' about their entire stay in real time.
MHA's "Compass Award"
MHA has created a new award - The Accountable Care Compass Award - to recognize and reward innovative and effective best practices and quality improvement projects that reduce adverse outcomes and drive down healthcare costs. The competition was open to MHA member hospitals, health systems, and provider organizations, including members of MHA's Physician/Hospital Integration Collaborative (PHIC). More than 30 organizations submitted 60 initiatives for judging in these six categories:
1. Reducing Hospital-Acquired Conditions and Readmissions
2. Improving Organizational Efficiencies
3. Enhancing Culture and Leadership
4. Providing Care to Special Populations
5. Improvements Across the Continuum of Care
6. Physician Practice Innovations
Summaries of those 60 initiatives have been published in this document - MHA Accountable Care Compass Awards 2015: Improving Care Across the Continuum.
The work detailed in the publication's pages show the quality improvements occurring each day through the intelligent and committed efforts of Massachusetts hospitals and caregivers. Those improvements are helping to bend the cost curve in our state downwards.
Improving Care Across the Continuum also helps hospitals and other providers share their care-improvement efforts among each other. MHA understands the positive effects of collaboration from our efforts as a Hospital Engagement Network, bringing together hospitals from across the state to share best practices to reduce infections and readmissions.
MHA's Statewide Performance Improvement Agenda:
Patient safety and high quality care are priorities at Massachusetts hospitals, and Bay State hospitals are national leaders in voluntary reporting of patient quality and safety information. Massachusetts hospitals are committed to doing even more to improve healthcare quality and patient safety. The Massachusetts Hospital Association (MHA) Board of Trustees has unanimously endorsed an association-wide initiative to move beyond public reporting and transparency to make measurable, concrete improvements in hospitals' performance.
MHA Board Endorsed Quality and Safety Goals are:
1. Reduce preventable hospital acquired conditions of CAUTI, CLABSI and SSI by 40% by 2015
2. Reduce preventable readmissions by 20% by 2015