Our Mission
5 Principles of PatientCareLink



Healthcare Provider Data

Hospital Data

STAFFING PLANS

Voluntary unit-by-unit reports on caregiver staffing levels updated on an annual basis for over 750 hospital units including emergency departments.  

 

 
STATEWIDE AGGREGATE PERFORMANCE MEASURES
  • Mortality
  • Readmission 
  • CLABSI

 

INDIVIDUAL HOSPITAL PERFORMANCE MEASURES

Data on key hospital performance issues updated quarterly on pressure ulcers, patient falls, heart attack, heart failure, and more.

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Home Health
Agency Data

PERFORMANCE MEASURES

Data on individual home healthcare agencies' performance, including timely initiation of care, patient/family medication education, depression assessment, and more.

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The Committee for Quality Hospital Care

The Committee for Quality Hospital Care has launched www.QualityHospitalCare.com that explains why government-mandated nurse staffing ratios are a bad idea and should be rejected by Massachusetts voters. See and hear front-line nurses from hospitals throughout Massachusetts discuss ratios in their own words.

News

Navigating the Hospital Compare Website - TUTORIAL

Because an informed consumer is a necessary part of an efficient, cost-effective and safe healthcare system, the Massachusetts Hospital Association, through the direction of its Trustee Advisory Council - comprised of hospital leaders from throughout the commonwealth - has developed a brief tutorial to assist the public navigate the Hospital Compare website.

The web-based, instructional tool will show you how to choose hospitals for comparison, find their scores on readmissions and infections by way of illustration, and explain some of the statistical concepts behind the measurements.  The tool will give you the skills to further explore Hospital Compare and its other available quality and safety measures.

 

Quality & Safety Corner

If you're a reader of the Massachusetts Hospital Association's (MHA's) Monday Report newsletter, you'll have noticed its new Quality & Safety Corner, featuring news relating to the core mission of all Massachusetts hospitals: providing safe, high-quality care to all patients. MHA with its hospital membership is currently engaged in a series of initiatives to reduce infections and readmissions, and to report on our achievements.  Quality improvement work in healthcare settings is precise, meticulous work with little margin for error and the need for constant dedication and surveillance.

Massachusetts hospitals are encouraged to share with MHA your stories so we can share them with Monday Report's subscribers. Send your story ideas to MHA's John LoDico at jlodico@mhalink.org.

 

Spaulding Rehab Cape Cod Reduces Adverse Drug Events

 

Since its physicians began using a new Computerized Physician Order Entry (CPOE) system when prescribing drugs and after it set up a peer-review panel that assessed medication errors, Spaulding Rehabilitation Hospital - Cape Cod in Sandwich has reduced Adverse Drug Events (ADEs) by 61%.

Read more...

MHA's Statewide Performance Improvement Agenda:

Patient safety and high quality care are priorities at Massachusetts hospitals, and Bay State hospitals are national leaders in voluntary reporting of patient quality and safety information. Massachusetts hospitals are committed to doing even more to improve healthcare quality and patient safety. The Massachusetts Hospital Association (MHA) Board of Trustees has unanimously endorsed an association-wide initiative to move beyond public reporting and transparency to make measurable, concrete improvements in hospitals' performance.

MHA Board Endorsed Quality and Safety Goals are:

1. Reduce preventable hospital acquired conditions of CAUTI, CLABSI and SSI by 40% by 2015
2. Reduce preventable readmissions by 20% by 2015
Read more here

For Patients & Families

 

PatientCareLink (PCL)

PCL is more than data; it's about providing useful information to patients and their families. We hope that you will use this information to understand your hospital care and/or home health care, learn more about your care team, discover what your hospital or home health agency is doing to improve care, and find out how you can participate in making your care safer.

  • Understanding PatientCareLink Data
  • Evaluating Quality of Care
  • Who's Who on your Hospital Team
  • Who's Who on your Home Healthcare Team
  • Participating in your Care


Improving Patient Care 

MHA Hospital Engagement Network (HEN):

 


MHA is leading an innovative statewide initiative to reduce inpatient harm, in association with AHA's Health Research & Educational Trust.
Read more here