The Schwartz Center leads a movement to bring compassion to every healthcare experience. One of the most powerful ways we advance compassion is by honoring caregivers who provide truly compassionate care–care that is supportive, respectful and kind.
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The Joint Commission (TJC)
The Joint Commission (TJC) has a dedicated portal to share informative and useful resources regarding preventing workplace violence in healthcare settings.
- Sentinel Event Alert: Physical and Verbal Violence Against Healthcare Workers
- Sentinel Event Alert: The Essential Role of Leadership in Developing a Safety Culture
- 11 Tenets of a Safety Culture
- The Incident Decision Tree: Guidelines for Action Following Patient Safety Incidents
- Bullying Has no Place in Healthcare
CDC Workplace Health Resource Center (WHRC)
CDC Workplace Health Resource Center is a one-stop shop for workplace health promotion that gives employers resources to create a healthy work environment.
Learn more about all of the CDC’s healthy worker resources here
Institute for Healthcare Improvement (IHI)
IHI created a white paper to serve as a guide for healthcare organizations to engage in a participative process where leaders ask colleagues at all levels of the organization, “What matters to you?” — enabling them to better understand the barriers to joy in work, and co-create meaningful, high-leverage strategies to address these issues.
The Greater Good Science Center (GGSC)
The Greater Good Science Center (GGSC) at the University of California, Berkeley, studies the psychology, sociology, and neuroscience of wellbeing, and teaches skills that foster a thriving, resilient, and compassionate society.
New Report Helps Hospitals Improve Care for Dementia Patients
The Commonwealth’s Alzheimer’s and Related Dementias Acute Care Advisory Committee (ARDAC) explored challenges and opportunities to provide optimal care for those with dementia who are in acute care settings. The committee presented options for hospitals to improve both the care and experience for patients and caregivers.
Our goals are to:
- Identify and communicate the challenges and opportunities for providing the best possible care to persons with dementia in acute care settings
- Provide options for hospitals to improve both:
- The quality of care for the patient
- The caregiver/provider experience
- Offer strategies to improve the cost effectiveness of care
The Department of Public Health (DPH), in collaboration with the Executive Office of Elder Affairs, is pleased to share the Committee’s final report: Recommendations from the Alzheimer’s and Related Dementias Acute Care Advisory Committee.
Occupational Safety & Health Administration (OSHA)
The Occupational Safety and Health Administration (OSHA) has a series of guidelines and “roadmap” documents – many especially relevant to healthcare – to assist workplaces address the issue of violence.
- Guidelines for Preventing Workplace Violence for Healthcare and Social Service Workers
- Preventing Workplace Violence: A Road Map for Healthcare Facilities
- Workplace Violence Prevention and Related Goals: The Big Picture
- Workplace Violence in Healthcare: Understanding the Challenge
- OSHA's Hospital e-Tools
The Mayo Clinic Conducted a Study on Overall Healthcare Worker Well-being
The Mayo Clinic conducted a study that demonstrates that a 12-week in-person stress management and resilience intervention led to a statistically important and clinically meaningful improvement in happiness, satisfaction with life, and gratitude in healthcare workers.
The PatientCareLink‘s Healthcare Safety Page
The PatientCareLink’s Healthcare Safety page lists resources, current laws and regulations, as well as best practices for hospitals to use to craft their own healthcare safety programs.
Cigna – Creating a Workplace Wellness Committee: A Toolkit for Employers
This toolkit has helpful tips, tools and resources you can use to recruit, organize and manage an effective in-house wellness committee that drives results.