UMass Memorial Cuts CLABSI Beth Israel Deaconess Medical Center among the first-ever awardees in the National Awards Program to Recognize Progress in Eliminating Healthcare-Associated Infections CDC: Hospitals continue progress in preventing infections American Heart Association: Improvements in Door-to-Balloon Time in the US - 2005 to 2010 Thomson Reuters Top 10 Health Systems of 2011 UMass Memorial Diabetes Scorecard Cooley Dickinson Hospital: Better-than-National Infection Rate Drops Further Following UV Room Disinfection Mercy Medical Center, Implements a Program to Decrease Pressure Ulcers Lawrence General Hospital: Runner Up: Med/surg unit boosts safety and satisfaction with initiative care MetroWest Medical Center Demystifies Outpatient Satisfaction Partners Study on Falls Featured in JAMA Winchester Hospital: A Focus on Outcomes Southcoast Health System: Reducing the Use of Safety Sitters Partners: Coordinating Care for High-Risk Patients New Bedford Rehab's use of volumetric capnography Winchester Hospital -- Reducing IV-associated bloodstream infection Newton-Wellesley Hospital: eMAP Rx for Medication Errors? Reducing Surgical Site Infections at New England Baptist Hospital Milton Hospital Reduces Catheter-Associated Urinary Tract Infections Cooley Dickinson Hospital's Positive Culture Led to Pressure Ulcer Improvements Beverly Hospital Implements Nurse-Led Program to Reduce Patient Falls Boston Medical Center Nurses Teach Pressure Ulcer Prevention Two Hospitals are Co-Winners of Betsy Lehman Patient Safety Award Making Strides at Jordan Hospital to Reduce Falls Telling Your Hospital's Story Public Reporting of Serious Reportable Events Winchester Hospital's Hand-Hygiene Competency Beth Israel Deaconess Medical Center Wins $4.9 Million Grant for Program to Improve Patient Outcomes Within 30-Day Window of Discharge
Success Stories

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The results are in from Partners HealthCare's Medicare demonstration project that was conducted at Massachusetts General Hospital (MGH).

In August, 2006, the Centers for Medicare and Medicaid (CMS) funded the MGH and the hospital's physician organization to launch the Care Management Program at MGH, one of six demonstration projects nationwide. During the three-year demonstration, the MGH developed new strategies to improve the way health care is delivered to its most vulnerable high risk patients - those with multiple health conditions and chronic disease.

The program integrates nurse care coordinators into primary care practices to coordinate each patient's medical and psychosocial needs. It focuses on the sickest patients because 10 percent of Medicare patients represent nearly 70 percent of Medicare spending.

Here's the results: Hospital readmissions dropped 20 percent, and emergency room visits dropped 13 percent for patients enrolled in the program. Patients and caregivers rated it highly. And the program resulted in annual net savings of 7 percent among enrolled patients after accounting for the management fee paid by CMS to MGH. Over the first three years, MGH invested more than $8 million to operate the program, but the return on investment is high; for every dollar spent, the program saved $2.65 in health care costs.

In 2009, CMS renewed the MGH program for another three years (only three of the original demonstration projects were renewed) and expanded it to two more Partners hospitals, Brigham and Women's and North Shore Medical Center. To date, the Care Management Program has enrolled almost 5,000 patients and is expected to involve more than 8,000 total patients over the next few years.

Read much more about this exciting program here.

Readmissions

"Readmission" occurs when patients who have had a recent stay in the hospital go back into a hospital again. Patients may have been readmitted back to the same hospital or to a different hospital or acute care facility. They may have been readmitted for the same condition as their recent hospital stay, or for a different reason. Often referred to as "rehospitalization."

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